Frequently Asked Questions

Only the best ingredients go into making our recipes and a whole lot of love. Each ingredient is carefully selected to provide the best nutrition for your dog. We source local ingredients and carefully craft each recipe for your dogs needs.

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Each recipe provided by Juno is specifically formulated to provide a complete and balance meal. That means, our food provides all the essential nutrients your pup needs. Our recipe follow the AAFCO and NRC nutritional standards and are designed with your pup in mind. We have worked closely with veterinarians and nutritionists to formulate recipes that are complete and balanced for your dog. Juno's recipes also undergo 3rd party testing to guarantee their nutritional content.

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We take the guesswork out of meal time. Each meal is customized for your special pup, all you have to do is thaw and serve. We take into consideration factors like current weight, age, body shape and lifestyle to calculate the daily calorie intake. Don't worry, we can always update your profile to ensure we get it right!

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Absolutely. In a perfect world you might only feed your dog fresh dog food, but even a little bit mixed with you dog’s regular food is better than none at all.

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We take pride in preparing our food in our commercial kitchen to uphold highest standards in food and kitchen hygiene, product consistency and accuracy. Juno is produced in house, which means we have complete control over our process.

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No, Juno is a fresh, gently cooked diet. Our meals are gently cooked to preserve our food natural nutrients.

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Researchers found that 95% of recipes online to be lacking in crucial nutrients for dogs. Serious complications in your dog could arise from nutrient deficiency if a recipe hasn’t been properly calibrated. Juno offers convenience for all pet owners by delivering healthy meals right to your door. 

Our recipes are carefully formulated to meet the nutrient of a dog. You get all the nutritional benefits of home cooking but we do all the work. Good for them, Easier for You!

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With our meal plans, your dog will receive ongoing deliveries of Juno on an ongoing basis. We time deliveries to make sure you never run out of food. You are only charged on the day we deliver your order. Products can be added or removed at any time. Meal plans can be cancel at anytime!

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Juno is fresh, which means we don't add any preservatives to our food. We vacuum seal each package to prolong the freshness of your pups meals. Meals are kept frozen and thawed once they are ready to serve. Juno will last around 2-3 days in the fridge. You can keep meals up to 12 months in the freezer.

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YES! We believe that all dogs should be fed fresh food that’s why we created different meal plans that best fits you! Want to get the benefits of fresh food but can’t commit to a whole meal plan. Juno offers 50% and 25% toppers.

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You sure can! Buy a one-time order or check out our 2 week trial.

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Absolutely! You can change your pup's plan anytime by contacting us and we would be happy to work it out for you. Whether it’s a change in lifestyle or how much your dog needs to eat, we will be happy to make as many changes until we get it right. All changes will be made on your next delivery.

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We recommend following our detailed feeding guide. You will receive step by step instructions on how to transition your pup to Juno.

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Juno is specifically formulated for your dog. We have worked alongside vets and nutritionist to develop completed and balanced meals. However, if your dog has any food allergies or dietary restrictions, we always recommend having a quick chat before making the switch.

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We doubt it! Even the pickiest of eaters go crazy for Juno. But don’t worry, if your dog doesn’t eat it simply let us know and we will refund your previous order and you can keep the food. We stand behind our food!

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To ensure the freshness of your dog food order is preserved, we are only able to ship to addresses within the Greater Toronto Area. If you're outside this area or unsure if we ship to you, simply contact us and we will be happy to work something out!

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No problem! Our insulated shipping packages keeps your pups meals fresh for 6 hours until you get home.

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Your card will be charge automatically once your order is delivered.

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You can pause, cancel or make changes to your account by simply contact us and we will quickly and easily work it all out for you!

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Still have Questions? We'd love to hear them! Contact us and we will get your questions answered.